Transport Administrator - Manchester, United Kingdom - Toolstation

Toolstation
Toolstation
Verified Company
Manchester, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

What you'll do:


You will be working on a 06:00-14:00 5 in 7 fixed shift basis (although currently Mon - Fri).
In this key role you will oversee all delivery issues raised on the Retail Support Portal.

Monitoring issues, managing the administration and escalating where appropriate, you'll also communicate driver issues and raise with Howard Tenens for investigation and resolution.

Part of this role will be to oversee Health and Safety and Driver non-conformance issues raised through the Portal.

That means recording non-conformance on the appropriate documents, managing daily cage and tote counts at DC, recording on asset tracker log and escalating any shortage of cages or totes accordingly.

Communication of late, failed or rearranged deliveries to stores and Retail.

Populate the Capacity Monitors, and crate the DC daily work schedules, monitor and respond to Delivery issues raised on the portal.

Communicating - to stores regards late runners, failures or rearranged deliveries, between TS dispatch and H.T regards volumes left off, and to communicate any recovery plans to retail

Escalating issues raised on the portal to appropriate parties for investigation.

Monitoring Depot cage counts and tote counts daily, and record on the appropriate document

Measuring daily and escalation of low volumes of cages or totes to line management

Handling minor issues in the correct manner.

Recording information regarding issues onto the relevant spreadsheets and admin on any other projects regarding delivery issues.

Updating the Extranet with weekly schedules.

Creating the DC daily work schedules.

Populating the Capacity Monitors.


What you'll bring:


  • PC Literacy especially with spreadsheets, data input and data analysis
  • Great communication skills
  • Confidence with numerical data
  • Customer focused approach
  • Problem solving skills and the ability to investigate and resolve issues

What you'll get:

You'll find every opportunity to be yourself and to bring your personality and potential to work.

Wherever you join us, you'll also find some of the most secure opportunities in retail and so many more opportunities to take your career in retail wherever you want - up the ladder or across the business.

And because we want to do our best for you, you'll be supported all the way with training, development and benefits that are some of the best in retail.


Toolstation. The story so far.
We're one of Britain's fastest growing multi-channel retailers of tools, accessories and building supplies.

Backed by Travis Perkins plc, our freedom to operate as a nimble, entrepreneurial business means we're now well established and have even bigger plans.

The trade, home improvers and self-builders all trust us to deliver a lot more than tools.

So, our colleagues in our Head Office and Contact Centre in Bridgwater, at our Distribution Centres in Bridgwater, Middleton, Redditch and Daventry, and in our network of over 540 branches throughout the UK, work together to get the job done.

And with plans to open another 60 branches this year, we always have opportunities for great retail professionals who want to grow with us.


To apply
**_Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability._
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