Career Consultant - Hove, United Kingdom - Red Robin Recruitment
Description
Our client works with people looking to re-skill/up-skill, they help them achieve this by recommending the appropriate E-learning course(s).
They also offer continual support throughout the learning process and a job support service at the end, supporting the person to gain the employment in their desired industry.
Salary £22,500
OTE - Average take home £60,000 (very realistic)
Hybrid working
Hove Office
Monday to Friday 9am - 5.30pm
The position:
You will be responsible for providing expert advice and guidance in an consultative manner to customers over the telephone in relation to the career developing courses, mainly in IT, Coding and Project Management.
For example, a lorry driver wants to change his career and get into an IT support role, or a coding professional wants to upskill for a promotion.
These people would have seen online marketing and they would have entered their details on the website, asking for more information.
The key is to be empathic, take time to understand the learners motivations and future plans and ensure you guide them toward the right course for their needs.
Key Responsibilities:
- Offering consultative advice, guidance and support in relation to the courses on offer.
- Provide each customer with a solution that is relevant to their experience, aspirations and situation
- Managing your pipeline successfully to achieve monthly enrolment/sales targets
- Entering and updating customer information on our CRM database
- Managing your own leads and pipeline
Putting the learner at the heart of the sale is the best way to achieve your targets.
Success demands reliance and out of the box thinking - this will suit and emotionally intelligent, career motivated individual.
Career changers will be considered.
Please note we are acting as a recruitment agency in relation to this vacancy.
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