Helpline Adviser - Dover
3 hours ago
Job summary
Migrant Help have an exciting opportunity to recruit a Helpline Adviser to join our team.This service operates in a fast-paced call center setting, dealing with varied queries about asylum support effectively and efficiently. You will be assisting with complex safeguarding cases from our most vulnerable clients who have and are experiencing displacement, exploitation and significant trauma,
Key responsibilities of our Helpline Adviser:
Efficiently and empathetically handle inbound calls from our clients,
Work closely with colleagues and other departments within Migrant Help to ensure applications for support are dealt with accurately and swiftly,
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Job description
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