Pt Cj Administrator - Banbury, United Kingdom - Triumph Consultants Ltd

Triumph Consultants Ltd

Verified Company

Banbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What's involved with this role:

Temporary PT CJ Administrator - FPSU

Reference no:
£12.18 per hour PAYE

Pay rate £12.18 per hour PAYE

This opening assignment is for 5-6 months

NPPV Level 2 Vetting Provide a high quality of administrative service within the Criminal Justice Traffic Department (FPSU) working within the National, Force and Departmental guidelines.

This includes all aspects of the Officer Issued Tickets, Fixed Penalty & Camera Detected Offences processes including the administration process of driver education Key responsibilities:

Receive and process evidence obtained from traffic law enforcement equipment & ticket offences, to identify specific traffic offences. Make decisions within established criteria, of which incidents constitute an offence so that notice of Intended Prosecution, Fixed Penalty, Course or Prosecution can be issued appropriately.
Interrogate Internal & External systems accurately to identify drivers/owners of vehicles in order to produce, print and serve notices to offending individuals. Undertake routine enquiries in accordance with office working practices to identify and trace offenders and to follow up all offenders who fail to comply with notices. Provides management information as and when requested. Generate and action reports on a daily basis. All accordance with force policy and current legislation.
Contribute to the efficiency of information by entering, updating, and retrieving and filing/disposal computer/digital and manually stored case filed information using appropriate systems and databases. Ensure that they are accurately maintained and within the agreed timeframes
Provide appropriate information on disclosure, treating each case individually on its own merits, ensuring information only released to relevant parties within the confines of the Data Protection Act and other legislation.
Act as first line contact in answering and resolving day to day queries and problems with minimum referral to Team Leaders. Including correspondence/notices from members of the public, internal departments/Officers, courts and other agencies and/or advice over the telephone or to personal callers attending the fixed penalty support unit
Undertake a wide range of office duties including Scanning, updating filing systems, checking numerical tracking system for completed files and witness statements so that all documentation can be accurately maintained, retained for the specified time and available for reference if necessary
Provide a consistently high quality customer service, challenging working practises and making recommendations for improvement, whilst continually working towards the aims and objectives of the department and the organisation.
To attend court to give evidence where required in contested cases, the evidence is not however of a technical nature but to describe the unit procedures for dealing with Officer issued tickets & safety camera offences

"Role Requirements" - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

Good standard of education including excellent numeracy and literacy skills.
Recent experience of working in an administrative role within a customer service environment, including use of databases.
Proven time management and organisational skills to manage changing priorities and meet deadlines.
Proven ability to use own initiative and problem solve within a team environment to make effective decisions within tight time constraints.
Proven ability of clear and concise written and verbal communication with proven interpersonal skills to respond to range of internal/external customers
Proven ability to pay attention to detail, producing accurate work.
Must have capability to travel to different locations across the Force and undertake all assignments in a timely manner, being available to work some evenings and weekends, where required. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be available or suitable at these times. For this reason a full UK driving licence is considered essential
Use of computer systems
Administration skills including answering the telephone to members of the public and internal departments.

by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to