Transformation Management Office - London, United Kingdom - DXC Technology

DXC Technology

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB TITLE:
TMO (London Market)

LOCATION:
Remote UK based Flexible working with travel as required

TYPE:
Permanent, Full - time (37.5 hrs per week)

About Us:

DXC TECHNOLOGY AND THE LONDON MARKETDelivering excellence for our Customers and Colleagues

The joint venture is between Lloyd's of London, the International Underwriters Association (IUA) and DXC Technology, operating in the 'London Market'.

The 'London Market' is a complex ecosystem of Brokers, Managing Agents, Syndicates, Companies and Experts, all of which use shared services to underwrite premiums and pay claims.

With unrivalled knowledge of mission-critical operations, we help insurers compete in a changing, more consumer-centric market. Our core business services involve performing checks on insurance documents, processing premium transactions and processing claims transactions.

JOB OVERVIEW:

Working as part of a dynamic transformation office, on one of the biggest transformation programmes in the world, you'll be accountable for supporting the team in enhancing project & programme deliveries from the whole programme

Monitor adherence to the project/programme controls and governance frameworks
Support in creation of collateral, tools, models that are a cornerstone for program execution, utilised by internal and external stakeholders to foster continuous delivery
Keep our stakeholder informed by ensuring reporting is accurate and monitor against the deliverables.
Creation of Packs for a variety of internal and external stakeholders. Using your creativity and attention to detail to ensure on time, easy to read and have great exec summaries
Managing RAID logs and ensure mitigation to remove/reduce risk are being actioned
Support in business playback sessions, signs off and ensure all documentation up to date
Own the backlog of work ensuring it's driven from a valuebased prioritisation process
Ensure our program road map is up to date and validated

What you will be doing:

Support TMO Lead in execution of program management systems according to policy and enforces adherence to company methodology to manage account performance.
Support the TMO Lead in overseeing the operations of small to large sized programs, and projects into one holistic program strategy
Supports the business objectives of clients and the company by managing governance execution, process development and maintenance, project integration and account performance monitoring.
Administers account reviews on behalf of account executives.
Supports building of relationships with account executives and client management by demonstrating advocacy for the client expectations and goals.
Supports timely and accurate communications to clients and stakeholders regarding the various aspects of the accounts.
Implements governance based upon account management models that operate at the client account level.
In conjunction with TMO Lead, manage and coordinate client project reporting.
Participates in internal program integration meetings and project management meetings.
Supports tracking of cost, revenue, and financial impact milestones against the account economic goals of the contract to ensure accuracy.
Supports TMO Lead with driving and administering account level demand forecasting processes.
Participates in managing account standardization objective efforts across organizational boundaries.
Participates in selecting and hiring employees.
Trains and evaluates employees to enhance their performance, development, and work product.
Participates in addressing performance issues and makes recommendations for personnel actions.
Coaches, develops, and motivates employees

What are we looking for:

Transformation management office skills
Interpersonal skills to interact with a complex environment of customers, stakeholders, and team members
Strong communications skills to interface with highlevel customer representatives and company management
An Innovation, change and continuous delivery mindset
Good analytical and problemsolving skills
Good organization skills to balance and prioritize work
Ability to publicly represent company with internal and external clients
Ability to use own judgement and initiative in problem resolution

Investment In Training and Development

We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications.

We're developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.

Our Culture
Here at DXC we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they