Crisis Peer Support Worker - Kent, United Kingdom - Rethink Mental Illness

Rethink Mental Illness

Verified Company

Kent, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a Peer Support Worker, I am part of Rethink Mental Illness Thanet Crisis Peer Alternative Service.

This is a field based role and the post holder will be required to travel across the Thanet area to deliver the service.

The role will involve some home working for administration etc. Postcodes CT7 to CT12

Working in our Operations Directorate, within our Community Services Division, I work within a team which provides high-quality, safe and person-centred support in the community - most importantly delivering great outcomes for people who are affected by common or severe mental health issues.

Rethink Mental Illness Thanet Crisis Peer Alternative Service provides support for people aged 18+ who have experienced a mental health crisis with appropriate post-crisis support, that will enable them to access longer term community help, so that a further crisis is less likely.

The service also supports those who have been unable to access more specialist mental health support or are waiting for services but may be at risk of crisis during that time without some level of emotional support.

Referrals will come from the NHS and statutory sector including the emergency services and from the voluntary sector.

The service provides intensive 121 support to a minimum of 140 people per year and runs 2 peer support groups in two different parts of Thanet each week.

These groups are closed groups and run for 12 weeks at a time with between 4-6 people attending.

The service operates Monday to Friday 10am - 6pm, with weekend support coverage where appropriate support can be provided where this is an identified need.

The service is committed to in-person support, providing choice for people, particularly for the most vulnerable and although blended models of delivery may be used, in person support will be the predominate method of delivery in the service.

The service will be delivered in a range of locations across Thanet including the person using the services home where appropriate.

This role of Crisis Peer Support Worker has been developed specifically for people who have lived experience of mental distress and are able to use their peer experience to offer empathy and understanding to others, inspiring hope and recovery with others.

The Crisis Peer Support Worker will be stable and in a position where they can support people who have recently experienced crisis through a recovery process

Crisis Peer Support Workers will deliver goal-focussed, person-centred support to service users based on co-produced and sustainable recovery plans and this is delivered flexibly including evening or weekends if a service user requires this due to work or education commitments.

The service will have Peer Pathway roles which will allow for a person who have used the service to build group facilitation skills over time, building towards facilitation of an independent group where appropriate.

What I do and achieve

I share my own personal experiences of recovery and coping with mental illness to build connection and provide support to service users
I provide key worker support to a specified number of service users, including one to one individual support and liaison with other mental health agencies on behalf of people who use our services
I identify and cofacilitate group based support for people in crisis
I have the individual's needs at the fore at all times, working to the recovery model and using communication, motivation and coaching skills to support the service user to achieve their goals and aspirations
I develop a rapport with service users based on respect and honesty, the post holder will at all times work within clear professional boundaries and the Rethink Mental Illness Code of Conduct
I enable and encourage service users to find out about local services and facilities within their community and facilitate access to alternative services where specific needs are identified
I am familiar with individual Care/Recovery Plans and support people who use our services in achieving their goals.
I encourage service users to recognise, understand and manage factors that affect their mental wellbeing and physical health
I carry out needs assessments of clients choosing to engage within the service and prioritise needs effectively
I carry out all individual safety and support planning within organisational and legislative requirements.
I work with service users in developing, reviewing, monitoring and adapting support and safety plans
I am responsible for ensuring that all aspects of service user support are fulfilled and all tasks are delivered within timescales and to agreed quality standards
I liaise with other external agencies, complimentary therapies and community groups on behalf of people who use our services
I undertake assessments in conjunction with statutory partners as appropriate to identify support needs of those referred to the service
I contribute to the protection of individ