Analytics Consultant - London, United Kingdom - Experian

Experian
Experian
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Company Description

Who are Experian?
We are the world's leading global information services company.

During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.

We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.


We have 20,000 people operating across 44 countries and every day we're investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity.

We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.


Our approach to flexible working


We care about work that works, whether that's about where you work or adjusting your hours to fit better with your life.

Our flexible working practices, including our hybrid working model where you can split your working time between the office and your home, support our belief that this balance brings long-lasting benefits for our business as well as ensuring that our people can balance successful careers with their commitments and interests outside of work.

So that you can love where you work, please discuss what works for you with your recruiter during the hiring process.


Accepting you, for you.


We want you to feel accepted for who you are and to feel safe, valued and to help us build a culture of true belonging.

Experian is proud to be an equal opportunity employer and we take affirmative action to create a more inclusive and equitable world of work.

We are committed to equal employment opportunities regardless of age, disability, gender identity, marital status, race, ethnicity, faith or belief, sexual orientation, socioeconomic background, Veteran status or whether you're pregnant or on family leave.


Job Description:


Support and lead the delivery of analytical solutions, primarily modelling and optimisation-based deliveries, using best practice analytical techniques, to deliver a range of benefits to both Experian's clients and the end consumer.


This part of the Job Description should indicate
up to 6 major
outputs or results (not activities) for which the job exists.

Please estimate the approximate time taken on each element of the job on an annualised basis (i.e. if the job is required to work about half of the time over 3 months on preparing budgets, the time indicated should be 10%-15%)


Managing Client/Customer Relationships


Act as the main day to day client/customer solution contact ensuring regular and consistent information is given to the client/customer.


  • Support other departments/divisions within Experian in managing the client, ensuring that client commitments are understood and met as part of the project.
  • Where working directly with less experienced analysts:
  • Lead client/customer meetings to present results, conclusions and recommendations.
  • Review and assess client/customer requirements to produce a project specification that addresses the clients' business requirements communicating practical implementation issues.
  • Communicate project status to relevant parties, both internal and external throughout the project.
  • Proactively identify potential risks in achieving client/project timescales, taking all possible action to minimise risk.
  • Take responsibility for prompt resolution of both internal and external queries and questions.
  • Demonstrate leadership in the development of the client solutions.
  • Develops strong working relationships with managers and executives within client organisations to achieve project objectives.
  • Add value to client's business by recommending beneficial solutions.
  • Balance short term sales needs with longer term relationship requirements.
  • Build sufficient knowledge of clients' values and business model to ensure our solutions fully meet their needs.
  • Recognise sensitivities that may exist within the client or within the business line that could impede effective project development and delivery. Manages these sensitivities effectively.
  • Be hardworking, reliable and trustworthy in the eyes of colleagues and clients.
  • Take responsibility for the quality of the project deliverables, for the project work meeting client/customer objectives and being delivered to schedule and within budget.

Consulting Capability

  • Design analytics solutions to client's problems in any area of customer and credit risk management and analytics, using Experian analytics solutions to match best practice.
  • Engage in a consultative way with the client, to identify problems and define, design and deliver analytics solutions, with a particular expertise in credit risk modelling and/or optimisation techniques.
  • Present proposals to clients for analytics solutions, including reco

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