Housing Support Supervisor - Abingdon, United Kingdom - South Oxfordshire District Council

South Oxfordshire District Council

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Abingdon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Job Advert

Housing Support Supervisor

Salary and grade:
£45,568 per year, Grade 7

Duration of role:
Fixed Term Contract for two years

Hours per week: 37 per week, evening and weekend work may be required in some circumstances

Location:

Hybrid working - primarily from home but also at Council Office at Abbey House, Abbey Close, Abingdon OX14 3JE.

Some on site attendance across the districts is also likely to be required.

Closing Date: 26 July 2023

Interview Date: 31 July 2023

We are establishing an exciting new team to deliver and manage our Refugee Housing Programme.

The programme is working to provide transitional housing for a number of refugee groups through a number of different government schemes.

The programme involves the acquisition and management of transitional accommodation and community integration support for refugees while they settle in the UK.

If you would like to deploy your current skills while further developing yourself in this exciting and fast-moving environment, please keep reading below.

If you have any questions or queries about the programme or the role do get in touch. We look forward to hearing from you.

We are recruiting for a Housing Support Supervisor to lead a small team of Housing Case Officers in the Housing Needs team to deliver housing support and secure long-term housing solutions for refugee households.

Main duties and responsibilities:

To help refugee households in temporary accommodation secure sustainable, longterm housing. This will include regular visits in South Oxfordshire and Vale of White Horse.
Manage, allocate and supervise the work of the Housing Support Case Officers.
Oversee the daytoday management of the Housing Support team, including performance and welfare management, the management of annual leave, annualised hours, sickness and expenses claims.
To ensure the Housing Support Case Officers provide high quality housing advice and housing options to refugee households.
To help nominate refugee households to suitable temporary accommodation.
To ensure refugee households are provided with access to the housing support available to secure longterm accommodation.
To work with internal council teams, statutory and voluntary agencies to ensure appropriate support packages are in place for refugee households moving into longterm accommodation.
To source suitable longterm housing that would be available to refugee households in temporary accommodation.
To undertake complex prevention and homelessness casework and make statutory homelessness decisions in accordance with the relevant legislation.
Provide reports and presentations to Officers and external agencies on securing longterm accommodation for refugee households.
Attend internal and external meetings in relation to refugee housing and support as required.
To work closely with the Community Support Supervisor and the Community Hub Team Leader to ensure housing support is understood and made available when refugee families move into temporary accommodation.
To raise any housing or support issues identified to the appropriate authority.
To support the Housing Needs Team Leader (Ukraine) and Housing Needs Manager when required.

The duties may vary from time to time without changing the nature of the post or the level of responsibility, and the post holder may also be required to carry out any other duties appropriate to the grading of the post.

About you
Your essential skills, knowledge and experience

A detailed knowledge of the 1996 Housing Act (Parts VI and VII); the 2017 Homelessness Reduction Act; tenancy law and other legislation relevant to housing need and homelessness.
A knowledge of welfare benefits
A knowledge of the local housing market
A knowledge of immigration rules

- experience of leading a successful team
- ability to use IT systems including Excel
- excellent oral and written communication skills
- experience of dealing with vulnerable people and people who are in distress
- strong levels of personal resilience
- well organised, completer finisher
- excellent time management and prioritisation skills
- understanding of confidentiality and GDPR
- excellent record keeping skills
- effective negotiation and communication skills
- confident and outgoing, able to liaise effectively with people at all levels including senior level in organisations
- flexible approach, able to pick up new tasks quickly using own initiative
- full and current driving licence and use of car for business

Your essential qualifications
- educated to degree level or equivalent, or equivalent qualification in housing

If you have the following experience or qualifications - it's a bonus
- experience of working in a local government environment
- experience of working in housing support
- experience of working with refugees