PMO Coordinator - Solihull, United Kingdom - Serco Plc

Serco Plc

Verified Company

Solihull, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

PMO Coordinator

Solihull - hybrid (occasional travel to other Serco offices)

Full Time, Permanent

Between £30,000-£35,000 per annum (dependant on experience)

Here at Serco, we are seeking a PMO Analyst to support the PMO team to provide expert PMO support to SBS Service lines: tracking status of project deliverables and milestones; supporting the adoption of the project lifecycle and deliverables; project level risk and issue coordination; monitoring the status of projects transitioning into normal service; coordination of the regular project level reporting cycles; co-ordination of project Governance arrangements, Post project Reviews and project level workshops.

You will be part of a growing team that supports a variety of projects and programmes across Serco Business Services and will have the opportunity to work across a variety of different Project and PMO tasks, senior stakeholders and business critical activities.

As part of this you will:

Implement governance standards across the Service lines PMO, including tracking, monitoring and updating the status of project deliverables
Manage project level Lessons Learned repository; attend project Review meetings to identify key areas of improvement to be captured into the Lessons Learnt repository
Carry out assurance review processes as required
Liaise with staff in other PMOs so that standards are implemented consistently across Serco
Organise workshops to identify areas of improvement for projects, documenting recommendations and presenting them to the PMO Lead
Build up a repository of project templates both technical and management to support the project Managers use examples from current and past projects to identify best practice
Continue to evolve the processes and templates throughout the project lifecycle
Implement project standards across all projects in the portfolio
Update and administer the project plan as required using reports from Project Managers
Manage communications from the PMO mailbox including regular reporting cycle requests
Prepare consolidated material from project reports for monthly review
Complete and distribute monthly portfolio level reports
Support implementation of the quality strategy, including any processes and templates, across all projects
Implement the change control process across all projects and portfolios.
Provide effective management support to project teams
Coordinate the publication, review, and signoff project Management deliverables
Ensure project plans are created and maintained, deliverables tracked against time and cost, and resource utilisation is monitored
Monitor and report on progress of the project to the Project Board and all stakeholders
Coordinate quality activities to meet quality objectives. Manage project risks, issues and change control, and communicate the impact to the project
Monitor projects against time, budget and quality standards
Conduct or contribute to post implementation reviews and identify any lessons learned Feeding carryforward items back into the workstream, work package and project plan

What you will need to do the role:

At least 2 years' experience of working within a Project/PMO environment
Experience of programme, project and workstream coordination/administration
Exposure to the endtoend project lifecycle
Experience of working within a structured project and delivery management framework
Knowledge of project management tools and techniques, specifically Prince 2, P3O and MSP.
Knowledge and experience of Microsoft packages for supporting delivery management, including Project Online, Project, PowerPoint, Word and Excel
Strong communications skills, both written and verbal
Understanding of the importance for detail and organisation with an analytical approach to managing data/information on projects
Skill at managing stakeholder groups and balancing diplomacy and tact with assertiveness
Very good prioritisation skills to balance key priorities
A strong customer centric approach
Is courageous and decisive, prioritises effectively, maintains a clear focus and sees action through to delivery
Is energetic, determined, positive, goal focussed and consistent even under pressure
Builds trust and demonstrates integrity in all circumstances

Why Serco:

Meaningful and vital work:
In this position, your work is vital to the business, in terms of decisions and growth.

You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won't be hard to find.

You'll also work with great people.

You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer: