Technical Support Advisor - Gloucester, United Kingdom - I2I Recruitment
Description
Responsibilities:
- Responsible for supporting the Customers with any technical issues they may experience while maintaining exceptional customer service.
Benefits:
- 27 days annual leave + bank holidays
- An extra 10% bonus based on customer satisfaction
- Hybrid working policy
- Contributory pension scheme
- Private healthcare and Life assurance
- Employee assistance programmes
- Cycle to work scheme
- Free parking close to our offices in a vibrant city centre location
- Free soft drinks, fruit and excellent coffee available in our multiple break rooms.
Requirements:
- Experience in providing outstanding customer service
- Exceptional written and verbal communication skills and willingness to work on phone
- Problem solving and analytical skills
- Experience in handling difficult customer
- Selfmotivated with the desire to succeed
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