1st Line Technical Support - Stockport, United Kingdom - peopleforce recruitment

peopleforce recruitment
peopleforce recruitment
Verified Company
Stockport, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
1st line technical support

Stockport / Hybrid working

£25,000 DOE


Day to day Duties:

  • Liaising Internally and Externally.
  • First line support for all technical Issues.
  • Manage and completion of reporting functions.
  • Escalating any complex incidents to 2ndand 3rd line support.
  • Ensuring the response is managed via SLA timeframes.
- reliably commute to Stockport

  • Have great problemsolving skills and a desire to achieve.
  • Have the ability to prioritise workload.
  • Have excellent Customer Service Skills.
  • Be Selfmotivated and a contributing member of the team.

Benefits:

- £20,000 - £25,000 DOE

  • Hybrid Working
  • Paid Training
  • Fantastic Career Progression available
  • Holiday Buy & Sell schemes.

Job Types:
Full-time, Permanent


Salary:
£20,000.00-£25,000.00 per year


Schedule:

  • Day shift
  • Flexitime
  • Holidays
  • Monday to Friday
  • No weekends
  • Overtime

Ability to commute/relocate:

  • Stockport: reliably commute or be willing to relocate with an employerprovided relocation package (required)

Work Location:
One location

Reference ID: 1st line technical support

Flextime
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