Housing Officer - Harrow, United Kingdom - Harrow Council

Harrow Council

Verified Company

Harrow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview:

The London Borough of Harrow is looking for a Housing Officer to provide a comprehensive housing management service to all Council tenants and lessees across the borough.

Also, housing officers manage the Councils social housing stock and other assets to a consistently high standard of service delivery across a number of service areas.

The Resident Services team is part of the Council's Housing Service, which is within the Adults and Housing Directorate.

Housing Officers work as part of a multi-disciplinary team delivering an efficient, high quality, reliable, cost effective and customer-focused housing management service to tenants and leaseholders of Harrow Council.

Generic team providing a housing management service on a patch basis across a number of service areas
Rent team prevention work including debt and welfare benefits advice, enforcement action and property recovery. Ensuring compliance with relevant Key performance indicators.
Anti-Social Behaviour team case management including prevention initiatives, mediation and enforcement action to include Injunctions, ASBO's and ABC's

About you:

An understanding of the service delivery, Government Policy, Legislative frameworks and key issues, including equalities issues, relevant to the management of Housing Tenancies
Awareness of the needs of minority groups and of issues that may provide a barrier to meeting needs
Experience of providing housing services
Experience of providing and developing services in partnership with other organisations
Experience of working in a pressured customer focussed environment
Experience of working in a diverse environment

Related Documents:
For more information, please refer to the Role Profile/Selection Criteria