Sales Co-ordinator - Ilkeston, United Kingdom - Tracey Concrete

Description

We are recruiting for a Sales Co-ordinator to join our team based at our manufacturing facility in Ilkeston, Derbyshire.


Who we are
Tracey Concrete is a precast concrete manufacturing company supplying precast concrete products throughout the UK, Ireland and Europe.

Products manufactured include Jacking pipes, spigot & socket pipes, manhole chambers, cover slabs, caisson rings, preformed perfect bases and more.

What you'll be doing
Reporting to the Sales Office Manager and working in our customer-centric Sales team, you'll be partnering external sales managers by:

• Processing sales enquiries.
• Answering phone calls from customers and dealing with problems as they arise.
• Taking quotation requests and transforming them into customer quotes.
• Following up quotes with customers and our external sales managers.
• Communicating daily with our internal and external sales managers.
• Coordinating with our accounts and despatch teams.
• Providing necessary data or reports.
• Arranging appointments with clients and the sales team.
• Updating customers' contact information.
• Dealing with customer complaints and resolving or escalating issues.

What you'll need to succeed

• Organised and efficient, able to prioritise and work to tight deadlines.
• Excellent written and verbal communication skills.
• Mathematical confidence.
• Exceptional interpersonal and verbal communication skills.
• Selfdriven, results orientated with a cando attitude and positive outlook.
• Keen eye for detail.
• Proficiency with Microsoft packages (Word, Excel, Outlook).
• Experience in a similar role would be an advantage but not essential as training will be provided.

What you'll receive in return

• Competitive salary dependent on experience
• 25 days holiday
• Company pension scheme
• Health benefit scheme
• Employee Assistance Programme
• Life Assurance
• Free onsite parking

Job Types:
Full-time, Permanent


Salary:
Up to £123,456.00 per year


Benefits:

• Company pension
• Free parking
• Life insurance

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• B2B sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Ability to Commute:

• Ilkeston (required)

Ability to Relocate:

• Ilkeston: Relocate before starting work (required)

Work Location:
In person