Abseil Platform Instructor - Liverpool, United Kingdom - Wire and Sky
Description
Job Title:
Abseil Platform Instructor
Reports to:
Duty Manager / Operations Manager
Location:
Liverpool
Hour of work:
Casual, predominately weekends & holiday periods
Rate of Pay:
£ 13.39 per hour + Holiday pay
Overview:
We are launching an abseil from an iconic Liverpool venue in 2023 Running year round, particularly weekends and holiday periods - we are creating a team who will deliver the all-new experience and ensure the safety and enjoyment of guests at the abseil.
You'll have experience in similar roles as you'll be assisting with the abseil set-up and rigging, connecting customers to the abseil lines, talking them through and facilitating the abseil process.
Principle Responsibilities & Duties
- Direct participants as required by Duty Manager.
- To assist the Duty Manager with the abseil rigging.
- To facilitate the abseils in a safe and efficient manner.
- To ensure disclaimers & waivers have been signed via Smartwaiver.
- To deal with extraordinary client requests in a helpful manner.
- To liaise with group organisers, where required, to ensure smooth running of events
- To provide assistance to the Duty Manager with on the day administrative tasks.
Customer Service & Personal Attributes
- Excellent customer service skills with proven customer service experience
- A good communicator who remains calm under pressure
- An enthusiastic and positive attitude
- Be able to work on own initiative & as part of a team
- Energetic, flexible attitude to work.
Expertise
- Complete inhouse training and be signed off as competent by the W&S Technical advisor in the following areas; Personal safety, Clear understanding of the SOP's, EOP's and RA's, Correct fitting of PPE, Rigging, Delivery of the abseil, Rescue procedures
- Understand full operational process.
- An excellent awareness of Health and Safety and the ability to follow procedures.
- Be fully conversant with all abseil documentation.
- Ensure familiarity with the booking system and Smartwaiver.
- Be prepared to seek advice where necessary.
Essential
- First Aid training
- Either: hold a valid certificate in one of the following: Single Pitch Award, Rock Climbing Instructor Award, IRATA Level 1, Climbing Wall Award with Abseil module, _
or _have previous expereince in similar ropes based roles - An indate, current DBS check. _(If you do not hold this then on completion of the training course, one will need to be obtained)_
Selection Process & Training
Training Course information:
We will provide training that is unique to the abseil. Pre-training learning packs will be sent out in advance of training for home learning
All areas of the abseil and its delivery will be taught, and you must be at competent standard at the end of training for the W&S technical advisor's sign off.
The dates are the compulsory training for which you must be available.
Training is paid at our training rate of £9.50/hour - this is paid via payroll and only upon successful completion of the training and assessment.
Job Types:
Part-time, Permanent, Fixed term contract, Freelance, Zero hours contract
Salary:
£13.39 per hour
Benefits:
- Company events
- Company pension
- Referral programme
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Weekend availability
Work Location:
One location
More jobs from Wire and Sky
-
Abseil Platform Instructor
Liverpool, United Kingdom - 3 weeks ago
-
Abseil Experience Guide
London, United Kingdom - 1 week ago
-
Abseil Ground Crew
London, United Kingdom - 2 weeks ago
-
Abseil Ground Crew
Liverpool, United Kingdom - 3 weeks ago
-
Abseil Platform Instructor
London, United Kingdom - 2 weeks ago
-
Anfield Abseil Platform Instructor
Liverpool, United Kingdom - 3 weeks ago