Credit Controller/receptionist - Oldbury, United Kingdom - GLASS EXPRESS MIDLANDS LTD

Description

Reporting to the Accounts Manager, you will work as part of a team who are responsible for collecting outstanding debt from the company's key UK credit accounts.

• Managing internal and external debt payment questions and enquiries
• Ensuring payments are on track to be paid within the agreed terms
• Negotiating fair repayment plans with customers who are struggling to pay their debts
• Creating weekly debtor reports and accounts information for internal departments
• Keeping detailed records of collection activities and conversations
• Building and maintain string relationships with debtors
• Fulltime role
• 8am4.30pm Monday-Friday — 37.5 hours per week with 30 minutes for lunch
• Excellent numeracy skills
• Good written and verbal communication skills
• Able to keep calm under pressure and a diplomatic but firm manner
• Proficient data entry and processing skills
• Basic knowledge of MS Excel

Proficiency in commonly-used general and accounting software packages, including spreadsheet and word processing software

Ability to collaborate with others, but also independently when required

Attention to detail and accuracy

Ability to adapt quickly to changing circumstances


Desirable:

• Prior experience in a credit controller or accounts role

Job Type:
Permanent


Pay:
£22,500.00 per year


Benefits:

• Onsite parking

Schedule:

• Monday to Friday

Work Location:
In person