Support Centre Advisor - Carlisle, United Kingdom - North West Ambulance Service

Tom O´Connor

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Tom O´Connor

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Description

Due to the continued expansion and investment within the North West Ambulance Service Support Centre, a vacancy has now arisen for a Support Centre Advisor.

This position will be based at Salkeld Hall, Carlisle.

This varied role entails managing incoming telephone calls relating to staffing issues, vehicle breakdowns, Airwave communication faults, patient pathway referrals, the safeguarding of vulnerable adults and children, plus a range of other matters which are dealt with by the Support Centre.

Applications are welcomed from individuals who possess excellent keyboard skills, a professional telephone manner, along with the ability to deal with callers in a sensitive and compassionate way.


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