Customer Host - Warwick, United Kingdom - Mitie

Mitie
Mitie
Verified Company
Warwick, United Kingdom

3 days ago

Tom O´Connor

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Tom O´Connor

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Description
We are on the lookout for a professional, welcoming, and experienced in Customer Host to join our team.

  • Be customer focused and able to deal with enquiries and queries in a proactive and efficient manner ensuring customer satisfaction is always met, providing support, feedback gathering and understanding of future requirements.
  • Demonstrate a 'cando' attitude towards individual customer requests and strive to exceed customer expectations.
  • Is passionate about delivering excellent customer service and support services to our clients and customers working in a busy corporate environment.
  • Acts with honesty and integrity.
  • Share good practice with colleagues and customers.
  • Exceptional interpersonal skills both in person and by phone.
  • Takes the opportunity to continuously learn and grow.
  • Ability to work under pressure whilst maintaining a positive professional attitude.
  • Good personal time management skills
  • Good IT skills, with knowledge of Microsoft Office Suite.
  • Flexible approach to working hours and environment

Desired Requirements

  • Experience of working in environments delivering excellent levels of customer care.
  • NVQ Level 2 or equivalent in Customer Service.
  • SIA Security licence
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