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    • Hotel Receptionist - London - Maybourne Group

    Maybourne Group
    Maybourne Group London

    1 week ago

    Default job background
    Description

    The Connaught Hotel is seeking a skilled and enthusiastic Hotel Receptionist to provide exceptional service to guests.

    Key Responsibilities

    • Deliver a warm and efficient welcome to all guests, maintaining the highest standards of service at all times.
    • Act as an ambassador for the hotel, ensuring that every guest interaction is memorable and enjoyable.
    • Respond promptly and professionally to all requests and queries, whether in person or over the phone.

    Essential Qualifications

    • Be highly organized and motivated, with excellent communication skills and a pleasant telephone manner.
    • Present yourself in a well-groomed and professional manner, with the ability to work effectively under pressure.
    • Have previous experience working as a Hotel Receptionist in a luxury hotel environment, with a strong focus on delivering exceptional service.

    Benefits Package

    • Competitive salary and comprehensive benefits package.
    • Family-friendly policies, including enhanced maternity and paternity pay.
    • Increased holiday allowance after 3 and 5 years of service.
    • Travel season ticket loans.
    • Pension scheme.

    Wellbeing Support

    • Subsidized monthly podiatrist and masseuse treatments.
    • Eye test vouchers and contributions towards glasses.
    • 24-hour colleague assistance helpline.
    • On- and off-site occupational health services.
    • Death in service salary contribution.
    • Various wellbeing activities focused on mental and physical health.
    • A complimentary all-day dining staff restaurant serving nutritious meals.

    Recognition and Career Development

    • Instant colleague recognition program with generous prizes.
    • Colleague of the month nominations with generous prizes.
    • Additional paid day off to celebrate your birthday.
    • Internal transfer and promotion opportunities.
    • In-house training and development team with a focus on career progression and personal growth.
    • Long service awards.
    • Preferential room rates for overnight stays across Maybourne hotels.
    • Hotel guest experience stay, including an overnight stay and dining at renowned restaurants and bars.
    • 50% food and beverage discount across Maybourne hotels.
    • Social events, including annual awards, summer picnics, and colleague parties.
    • Wedding and baby gifts.
    • Retirement functions.

    In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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