Home Ownership Officer - Lewisham, United Kingdom - Essential Employment
Description
Home Ownership Officer (Hybrid) needed in Lewisham, Paying £19.87ph PAYE - Reference: RQ1117224
minimum 2 days per week in the office
- Proactively manage a variety of RTB and home ownership functions within procedural & legislative
- Have a thorough knowledge and understanding of RTB / Collection / Service Charge legislation and communicate this clearly and precisely to others in writing, interview and telephone
- Build good working relationships with the local Tenant and Residents' Associations. Attend out of hours meetings as
- Respond to correspondence and complaints, and provide drafts for member's
- Identify and record details of vulnerable residents, signpost residents for support as
- Ensure safeguarding concerns are acted on immediately and in compliance with the safeguarding
- Investigate complex cases, work collaboratively with other departments, partners and stakeholders to ensure multi agency responses to complex cases and carry out home / estate visits / inspections in a lone working capacity as
- Take legal action as necessary. Ensure all legal paperwork is completed to a high standard. Attend court hearings (including tribunal & mediation), representing the organisation positively at all times.
- Keep up to date with all relevant legislation and good practice issues relating to the
This is a full time role on a Temporary basis.
**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
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