Customer Service Advisor - Merthyr Tydfil, United Kingdom - Vibe Recruit Ltd
Description
Vibe Recruit are currently looking for experienced
Customer Service Advisor to work with our well-established client, based in
Merthyr Tydfil.
Key Duties:
- Responding to customer complaints/ enquiries
- Escalating problems to the technical team or other members of the product team
- Updating customer information in the company database
- Providing information about new and existing products and services
- Tracking and processing new orders
- Making sales and processing payments, when necessary
- Performing administrative tasks
Hours of work:
Monday to Friday 9:00am - 5:00pm
Pay Rate:
£11.28 per hour.
You will need:
- Excellent organisational skills
- Good computer skills
- Excellent attention to detail
- Good data input and speed skills with very few mistakes
- Efficient time management skills and ability to work to deadlines
- Good communication skills written and verbal
- Good problem solving skills
Job Types:
Full-time, Temp to perm
Salary:
From £11.28 per hour
Benefits:
- Free parking
- Onsite parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location:
One location
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