Support Staff Team Member - London, United Kingdom - UNISON

UNISON
UNISON
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are currently looking for someone to join our Support Team providing customer-focused support across a range of activities.

Region

Greater London

Location

UNISON Centre, Welfare

Starting salary

£38,870 per annum including London Weighting Allowance

Closing date

28 July 2023

Hours

35

Contract type

Full time, fixed term

Contract length

Fixed term until 31 December 2023

Reference

RMG/14T


About this job:

'There for you' is the charity providing welfare services for members of UNISON, Britain's leading public services trade union with over 1.3 million members.

We are currently looking for someone to join our Support Team providing customer-focused support across a range of activities.


In this role you will be dealing with UNISON members who may be seeking advice and support on a range of issues.

In most instances, you will be the first point of contact so you need to be approachable, possess excellent communication skills and have experience of handling calls which can sometimes be difficult.


Your role will also be to provide full administrative support including keeping accurate records on our database, managing stock levels and resources, setting up and servicing meetings, archiving, and assist with delivering a programme of events.

Also you will be involved in administering our small grants programme. Essentially you need to be willing to learn about all of the services and activities.


Everything you do will be focussed on ensuring our members receive the highest possible standards of service and support even when working under pressure.


How to apply:

It is proposed to hold interviews on
Wednesday 9 August 2023.

'There for You' is the working name of UNISON Welfare a registered charity no


About UNISON:


UNISON is the UK's leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services.

We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality.

We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

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