Clerical Officer/receptionist - Leeds, United Kingdom - Leeds Teaching Hospitals

Leeds Teaching Hospitals

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To greet patients and visitors to the department, providing an efficient and courteous service Report and respond to any system faults and errors.

Answer general telephone and face to face enquiries and complaints.

To ensure that requests for information are dealt with in an efficient and timely manner and abiding by trust policies.

Follow Departmental/Trust disposal and destruction procedures of confidential documentation, in line with Data Protection Act and Confidentiality.

To refer queries or concerns regarding patients and other visitors to the department to appropriate senior staff.

General office work and any other duties assigned by the Supervisor/Team Leader or Manager, which may include:
Maintain appropriate/agreed levels of stock and non-stock items, including stationery.