Connections Account Manager - Epsom, United Kingdom - SGN

SGN
SGN
Verified Company
Epsom, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Location:
Epsom

Salary:
£24.6k - £27.9k per annum (Dependent on skills & qualifications)

Reference:
REQ2725


Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?


The applicant must be able to work in an environment, dependent working to timescales, to avoid company fines and maintain customer scores.

They would need to be able to access workload and complete the work according to importance and timescales. They must be able to multitask also to be confident whilst on the phone as they would need to liaise with customers, local authorities, contractorsand other SGN departments


What will you be doing day to day?

  • Contacting customers to give plan dates within relevant timescales
  • Taking responsibility to ensure the job is seen through from start to finish
  • Working to tight deadlines
  • Liaising with local authorities to ensure plan dates are viable and we don't incur fines
  • Ordering traffic management to ensure the job takes place on the given date.
  • Working within a team

What you'll need
You'll maintain team performance whilst providing a 10/10 service to all our customers.

We're also looking for;

  • Good Customer Services skill
  • Team Player
  • Work well under pressure
  • Prioritise workload
  • Motivation
  • Patience and Professionalism

If you don't have all the qualifications, we would still love to hear from you we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.


What's in it for you?

  • Job security and genuine learning and development opportunities
  • Holiday and sickness package


  • HolidayPlus

  • Buy up to 10 additional days holiday, available all year round
  • Retail & leisure discounts
  • Cycle2work scheme
  • Company pension scheme with company contributions between 6 12% (depending on length of service and personal % contribution)
  • Gym & mobile discounts


  • Virtual GP

  • Our GP Helpline is a virtual GP service which offers unlimited access to GP at a time which suits you.

What we do


We're on a journey to transform the future of gas and we think outside the box - futuristic technologies and robotics are leading our innovation.

Keeping our customers safe and warm is what we do but beyond that, we want to make the world a better place,which is why we're passionate about helping in our communities, reducing our carbon footprint and driving innovation in our industry.


At SGN, we strive to sustain our world through managing the network that distributes natural and green gas across the south of England and Scotland.

We have an important responsibility to keep the gas flowing to 5.9 million homes and businesses. Your workdirectly impacts SGNs commitments to keeping our customers' homes and businesses safe.


SGN is an Equal Opportunities Employer
Fostering a diverse and inclusive culture is something we are passionate about working towards at SGN.

We want our workplace to be an innovative and inclusive place to work, where every single person feels empowered to achieve professional success.

We arecommitted to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status.

We base all our employmentdecisions on merit, job requirements and business needs.
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