German Speaking Customer Service Advisor - Newcastle Upon Tyne, United Kingdom - MTrec Recruitment
Description
MTrec's New Job Opportunity;
MTrec Commercial are proudly representing our long standing, industry leading client, in their search for a German Speaking Customer Service Advisor.
You will receivecontinuous training and development and have the chance to become a part of their close-knit team of customer service professionals.
You do not have to live local to the Newcastle area. They are a great company, with great management, a very friendly team-based culture, great incentives and an opportunity to work from undoubtably one of the best companies in the world.
You must be flexible Monday - Friday between the hours of 7am - 6pm. This is a full time, permanently working from home role.
Rewards and Benefits on Offer;
- A permanent position
- The chance to work with an industry leading multinational company
- A competitive basic salary
- World class training and development opportunities
- A closeknit and friendly working environment
- Working from home position.
- An excellent bonus structure
The Job You'll Do;
- You will be receiving inbound calls and chat requests from German Speaking customers who are inquiring about products and services.
- You will have a keen eye for detail making sure the customers data collected from the inbound calls and chats are logged onto the CRM system correctly.
- Collaborate with internal stakeholders.
About You;
- Previous contact centre and customer service experience (a minimum of 6 months)
- Excellent listening and problemsolving skills
- Excellent communication skills including grammar and spelling.
- Fluent in German and English
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