Customer Advisor - Manchester, United Kingdom - Bennett Staff

Bennett Staff
Bennett Staff
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Well established client require a Customer Service Advisor to join their very busy team The role is temporary and hours are 8am to 4pm.

This is a hybrid role and once training has been completed, you will work from home 3 days per week and attend their friendly open-office on the remaining 2.

All 'work from home' kit will be provided by the client.


Duties will include:
Taking high volume of inbound calls

Dealing with queries and resolving issues

Escalating any complaints in the correct manner

Live chat

Logging all activities on CRM

Liaising with internal staff


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Job Types:
Full-time, Temporary contract

Contract length: 6 months


Salary:
£10.82 per hour


Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Manchester: reliably commute or plan to relocate before starting work (required)

Experience:

- customer service: 2 years (required)


Work Location:
One location


Reference ID:
|jn
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