Receptionist - Liverpool, United Kingdom - Quest Liverpool City Centre
Description
We are seeking a confident and experienced
Receptionist to become part of our Front Office Team at _Quest Apartments Hotels, Liverpool_.
As our
Receptionist, you will:
- Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc
- Take initiative in accommodating the customers' needs in a resourceful manner
- Be proactive in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice
- Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts.
Receptionist.
We focus on your professional and personal development, and we offer:
- Genuine career opportunities within our business
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
- A PERKBOX subscription with benefits, retail discounts and savings available from your first day
- Employee Assistance Programme
- Health Insurance
- Refer a Friend bonus
- Once you pass your probation, a special staff rate when staying in our European properties
About Us
The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators.
Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.
Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties.
As part of The Ascott Limited, Quest Apartments Hotels offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests' lifestyle and needs, with prime locations worldwide.
If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you.
INDFOH
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