Administration Hub Team Leader - Yeovil, United Kingdom - Symphony Healthcare Services Limited
Description
To support when required by your supervisor to Report Monthly Sickness, Appraisals & Mandatory training to Central HR Payroll Complete and send any Admin Hub reports for your Line manager and/or Central team as advised.
Be the team leader for all Hub Administrators including Apprentices and Bank staff when applicable. Share improvements and changes across the team or to wider audiences if necessary. To support with development of systems and processes to encourage the growth of the service/provision.
Escalate to your supervisor and support with communicating directly with clinical leads when required to ensure safety of patients is adhered to Ensuring your team follow the processes for completing all assigned administration tasks, identifying, carrying out actions and to support and assist when necessary.
Identify the complex or higher risk areas that require input or knowledge from your Line Manager and or the clinical team.
This includes safeguarding issues. Work to the agreed protocols.To support with training for new starters and continuous training for existing staff. Receive feedback positively on both yours and the teams work.
Undertake 1:1 meetings with your team members Both through the GP Lead(s) and directly, work closely with the practice non clinical teams and clinical teams to ensure that you are providing a safe and high-quality service to the practice.
Make and work to an agreed work plan for the Admin Hub, following the agreed task times.
You will ensure that any shortfalls in capacity or increases in demand are escalated so that Administration tasks are processed within the agreed timescales.
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