Mvls Business Change Project Officer - Glasgow, United Kingdom - University of Glasgow

University of Glasgow

Verified Company

Glasgow, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose

Reporting to the MVLS Business Change Project Manager, you will play a significant role in coordinating and supporting MVLS projects, business change and process improvement activities and represent the college and contribute on behalf of the college to University transformation projects.

The role holder will provide high level administrative support to facilitate communication and implementation of change.

The role holder will contribute to the development of College wide engagement and delivery plans, project reporting, benefits data capture and analysis and general project support.

Main Duties & Responsibilities

Establish and maintain project planning tools and documentation in line with agreed project management arrangements.
Represent the college and participate in University transformation projects, acquiring basic knowledge to fully contribute to projects, gathering information from colleagues and reporting to the college on project progress.
Provide regular reporting and communications to keep key stakeholders involved and informed in improvement and change planning and delivery.
Build and maintain action trackers, co-ordinate and follow up on colleague actions and activities.
Support colleague and customer engagement plans and stakeholder analysis.
Gather, record and analyse relevant business, customer and performance data and insights to assist in building any case for change and document and track benefits in relation to projects.
Support improvement activities including the business process automation project ensuring a holistic, evidence-based approach delivering business benefits and improved user experience.
Contribute to the preparation and delivery of regular and targeted stakeholder communications in line with change plans. Collate feedback and prepare responses and follow-up plans.
Attend and provide administrative and organisational support to relevant committees, steering groups and working groups, and prepare materials as required for submission to College management groups in line with management and governance arrangements.
Provide a broad range of administrative support, including meeting and event organisation, communication coordination, as well as engaging in relevant professional service processes, for example financial record keeping and procurement.
Contribute to monitoring and identifying any risks and issues along with associated reporting processes and mitigation activities.
In partnership with colleagues, attend internal groups, forums, committees and project boards, deputising for the College senior colleagues as required.

Undertake any other reasonable duties as required.
Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications
Essential
A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar related role(s)

Or:

Scottish Credit and Qualification Framework level 8 (Scottish Vocational Qualification level 4, Higher National Diploma) or equivalent, and experience of personal development in a similar role.

Desirable

B1 Qualification in project/change management (Prince2, Lean Six Sigma, APM, PMI or other) or working knowledge of change projects and methodologies.

B2 Knowledge and working understanding of the Higher Education sector, ideally including medical, veterinary and life sciences.

Skills

Essential
C1 Ability to work independently but also as part of a team with the ability to proactively lead activities and teams as required
C2 Excellent writing and verbal communication skills with the ability to communicate to a wide stakeholder group.
C3 Structured approach to organising work.
C4 Ability to operate effectively in complex situations.
C5 Ability to objectively present and interrogate sometimes ambiguous data and information and propose findings/solutions.
C6 Excellent influencing and relationship building skills.
C7 Ability to work under pressure to challenging deadlines.
C8 IT literate

Experience

Essential
E1 Track record of working in complex environments involving multiple stakeholders.
E2 Experienced in supporting and facilitating business analysis.
E3 Experience of coordinating work across multiple teams.

Desirable
F1 Experience of business change related work in the Higher Education sector, ideally including medical, veterinary and life sciences.
F2 Experience in supporting project delivery of digitisation/automation of business processes.
F3 Experience of databases and industry standard programme management/project controls software (MS Project/Primavera).

Terms and Conditions
Salary will be Grade 6, £30,502 - £34,308 per annum.
This post is full time and open ended.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence