Customer Service Agent - Manchester, United Kingdom - Mears Group

Mears Group

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Annual salary:
up to £20,800.00

Customer Service Agent

Full Time
Permanent £20,800.00_

Do you want to work for one of the UK's leading housing and care service providers in the UK? Are you somebody who is open to new opportunities, works to achieve high standards and is customer focused? If so, we have an exciting opportunity for a Customer Service Agent to join our rapidly expanding team.

Who are we?

Mears is one of the UK's leading housing and care providers to both the public and private sector, with over 6,500 employees, working with clients to help develop, fund and implement their placemaking ambitions.

With 30 years of delivering market-leading repairs and maintenance services, Mears is trusted to deliver in excess of 6,000 repairs daily to a portfolio of more than 1,000,000 homes nationwide.

What we are looking for:

We are looking for an experienced Customer Service Agent to join our rapidly expanding team to join a highly motivated and skilled team who deliver a first-class service to our customers and clients.

You will ideally have or be willing to work towards the following:

Great Interpersonal Skills
The drive to take ownership of an issue and see it through to an appropriate resolution.
Able to work to targets and deadlines.
Being able to cope with the workload expected in a fastpaced environment.
Genuinely wanting to connect with people
Leading by example.
Problem solving
Working inline with business policies and procedures
Thinking outside the box

Working Hours

40 hours between Monday and Friday - Shifts are between 8:00AM and 17:30PM

A great opportunity for those who do not want to work weekends

What's in for you?

Competitive basic salary £20,800 per annum.
Potential for additional earning with overtime (Subject to availability)
Enhanced payment for bank holiday shifts
25 days annual leave
Cycle to work scheme
Sharesave a simple way of saving money direct from your salary for 3 years, in order to buy Mears Group PLC (Mears) shares at a price that is fixed and discounted at the outset.
Eye Test Vouchers
Employee Assistance Programme

Mears Fun Day

Our annual free Fun Day is organised as a massive thank you from the Executive team for all the hard work Previous years include, Alton Towers, Drayton Manor etc.
Staff perks with Mears Rewards discounts of up to 10% on fashion, weekly groceries, holidays, the list is endless.
Be part of a friendly and dedicated team

Volunteering Leave