Mall Manager - Plymouth, United Kingdom - Atalian Servest

Atalian Servest

Verified Company

Plymouth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Reference:
GRP/DC/14-02/801

Job Title:
Mall Manager

Site Address:
Drake Circus, Plymouth - Applicant should be from the UK only

Salary:
£27375

Contract:
Permanent**
Hours per week: Variable shift rota - 06:30 - 18:30 on a 4 on & 4 off shift pattern - 42 hours average per week

Business Overview

The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

Our corporate departments support our operational divisions and ensure we can provide an exceptional level of service to our clients.

With various career paths available, our office-based teams are essential to our award-winning service delivery.

We are looking for an organised and passionate manager to oversee the day-to-day running of Drake Circus Shopping Mall, Plymouth.

This will be a dynamic role overseeing security, cleaning, customer service, and other operational functions.

About You:

Proven record of continuous improvement and change management.
Excellent Communication, Presentation, organisational & time management skills
Proficient Computer skills (all aspects of Microsoft Office)

Demonstrated Leadership skills

Proven record of operating, developing and coaching highperformance teams.
Ideally, previous experience managing KPIs and CAFM systems

**Benefits

20 days holiday working a 4 on / 4 off pattern
Many Drake Circus sitebased benefits, including discounts with occupiers and discounted parking on working days
Access to 'Wagestream' a financial wellbeing tool
Get involved in charity events in the local community

**Wellbeing

Discounted gym membership
Eye test £25 voucher and up to £100 towards glasses
Join our Cycle to Work scheme via salary sacrifice
Access to "CHROMA", our internal colleagueled diversity and inclusion community join a committee or take part in our D&I initiatives and events
Access to internal Mental Health First Aiders

**Career development and recognition

Immediate access to "Opportunity" our internal Learning and Development platform
Required professional membership fees paid for
Opportunity to win monthly Atalian Servest Superstar Awards
Long service awards

Key Responsibilities:

Responsible for ensuring that all processes and procedures appertaining to Security best practice and general Cleaning practices are always adhered to, in line with company directives and client needs. Whilst adhering to Health, Safety, Environmental, Qualityand SIA compliance standards and client expectations.
Manage and monitor activities of all employees on site, making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook
Act as the manager on duty for the estate dealing with any complaints, problemsolving, disturbances, special requests and any other issues that may arise
Support in the development, implementation, and management of plans for emergency / disaster control for areas of responsibility
Maintain a close working relationship with the client and Contract Manager

How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)

Diversity & Inclusion
We are an equal opportunity employer and are proud of the diversity represented across our business.

In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.