Hotel Receptionist - Old Windsor, United Kingdom - De Vere

De Vere
De Vere
Verified Company
Old Windsor, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

De Vere Beaumont Estate:


De Vere Beaumont Estate is De Vere's largest hotel and venue, comprising 429 bedrooms and 50 meeting & event spaces.


With multiple outlets across the venue, including, 1705 Restaurant & Bar, The White House, The Chapel and our Conference Village, we can offer a range of varied opportunities to develop career aspirations within hospitality.


Hotel Receptionist:


What is the main purpose of the role?


Working to ensure the smooth running of the Front Office and related areas, your main focus will be to provide a first class guest experience service to all guests, anticipating their needs wherever possible.


You'll be fully conversant in all hotel and local amenities, ensure check-in and check-out are seamless, and be polite, courteous and helpful to guests at all times.

You will also support with additional Front Office duties, including group check-ins, storage and portering of luggage.


You should have effective communication skills, a good attention to detail and clearly customer focused, with a dynamic and flexible attitude.

Demonstrative previous relevant experience and knowledge of Opera would also be beneficial, but not essential.


Benefits:

- £10.50 per hour

  • 28 days holiday each year (this increases annually up to a maximum of 33 days)
  • Hotel based incentive and recognition schemes
  • Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
  • Discounted accommodation with competitive colleague rates at our other hotels
  • Long service awards which increase with length of service
  • An excellent opportunity to develop your career, including access to our industry leading Apprenticeship programmes, departmental training and development and our online elearning portal, Inspire Online
  • Financial rewards for delivering sensational service
  • Free meals on duty
  • Use of the Hotel Leisure Club facilities

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