Customer Service Officer - Enfield, United Kingdom - Daniel Owen- UK

Daniel Owen- UK
Daniel Owen- UK
Verified Company
Enfield, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
AH2301_ Posted: 23/01/2024

- £ £14.20 per hour

  • Enfield, London
  • TEMPORARY
Monday - Friday

9am - 5:30pm

Temp - Perm position
Office based
£14p/h PAYE
Must have previous experience working within a Call Centre


Customer Service Advisor duties and responsibilities:

  • A Customer Service Advisor's primary goal is to resolve all customer queries and ensure that customers are satisfied with the company's service or products.

Their main duties and responsibilities include:

  • Responding to customer complaints
  • Escalating problems to the technical team or other members of the product team
  • Updating customer information in the company database
  • Providing information about new and existing products and services
  • Tracking and processing new orders and refunds
  • Making sales and processing payments, when necessary
  • Performing administrative tasks as assigned by the Supervisor
Customer Service
Call Handling
Inbound Calls
Call Centre
Customer Service Advisor
Call Handler

LON123
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