Customer Support - Belfast, United Kingdom - VANRATH
Description
VANRATH are delighted to be assisting a leading Broadband Company with the recruitment of multipleCustomer Support Representatives. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression.
This is a
Hybrid working position - 2 days work from home & 3 days will be spent in the
Belfast office - in
Dargan Crescent.
Permanent position.
This is one of the best call handling roles on the market.
Salary
£23,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment
Responsibilities
- First point of contact for our customers via inbound calls and other methods of communication.#
- Providing a great customer service experience.
- Direct, when appropriate to other departments to address the customer's needs.
- Accurately recording/logging interaction with customers and updating account information.
- Working with management to maintain best practices for efficient communication with customers.
- Address customer questions about new products, services, promotions
The Ideal Person
- Experience working in a similar role
- Strong communicator
- Positive individual
- Great telephone manner
- Great attention to detail levels
Job Types:
Full-time, Permanent
Salary:
£23,000.00-£24,000.00 per year
Benefits:
- Company events
- Company pension
- Flexitime
- Life insurance
- Private medical insurance
- Referral programme
Schedule:
- Flexitime
Supplemental pay types:
- Performance bonus
Work Location:
Hybrid remote in Belfast
Reference ID:
CS - Vanrath
Flextime
More jobs from VANRATH
-
Network Integrity Manager
Belfast, United Kingdom - 3 weeks ago
-
Procurement Administrator
Belfast, United Kingdom - 1 week ago
-
Health and Safety Officer
Antrim, United Kingdom - 1 week ago
-
Estimator (Temp to Perm)
Belfast, United Kingdom - 3 weeks ago
-
Administrator - 23k - (North Belfast / Hybrid)
Belfast, United Kingdom - 2 weeks ago
-
Coach Builder/Mechanic
Belfast, United Kingdom - 2 weeks ago