Contract Management Assistant - Preston, United Kingdom - NHS Lancashire and South Cumbria Integrated Care Board (125)

Tom O´Connor

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Description

In addition to the main duties of the job; Utilise information to monitor demand patterns and liaise with the team to effectively manage demand against capacity and highlight variances.

Understand the requirements of contracts applying processes and standards consistently and support a proactive approach in resolving problems.
Contribute to the on-going development of supplier relationships to drive performance and quality improvement.

Able to define and collate and analyse key supplier performance management data and identify areas for improvement or service change, utilising key health benchmarks.

Work effectively with ICB and CSU colleagues and providers to establish a positive working relationship.
Support the definition and agreement of service requirements and technical standards.

Ensure that timely communication occurs regarding contract management of services, monitoring the success of delivery and highlighting opportunities for improvement.

Support contractual actions, including remedial and corrective action in the event of poor provider performance, making recommendations to the team and escalating issues as required.

Attend meetings, taking accurate minutes/action notes and ensuring that these are promptly circulated and acted upon.

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