Customer Service Representative - Reading, United Kingdom - MotorEasy

MotorEasy
MotorEasy
Verified Company
Reading, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Full time
Description

Job Purpose and Overall Objective


As part of our continued expansion, MotorEasy is looking for talented individuals with automotive background to join the customer service team, based in our Reading offices.


Your role will be to speak with customers who have a vast array of queries, from wanting to update account details, through to requesting a car repair or service booking, to responding to live chat messages.


The Successful Applicant


We are interested in talking with hard working, reliable, bright and self-motivated individuals with excellent spoken communication and a strong drive for achievement.

We pride ourselves on our training and the support given to our teams. Full product, systems and sales training will be provided.


Duties:


  • Handle customer enquiries using our software and process
  • Answer and receive over 100 calls per day
  • Any other duties your manager reasonably asks you to perform

What We Offer

Salary:
£23,000 + OTE (up to £28,750)

Holiday: 22 days holiday


Hours:
Mon - Fri, and one Sat in every
  • Company events
, parties and socials

  • Discounted MotorEasy products
  • Mix of youth and experience in the workplace
  • Modern office close to Reading Station

Pay:
From £23,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Onsite parking
  • Referral programme

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay

Experience:

- vehicle mechanics: 1 year (required)


Work authorisation:

  • United Kingdom (required)

Work Location:
In person
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