Underwriting Assistant - London, United Kingdom - Flock

Flock
Flock
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

At Flock we do insurance very differently.


Our real-time, data-driven approach means we're able to price connected vehicle insurance on a per-second basis, whilst giving fleet owners the insights they need to improve safety.

We don't just pay claims; we help our customers prevent them.

We now insure thousands of vehicles with connected insurance including fleets from Jaguar Land Rover, elmo and Virtuo.

We've just completed our Series B funding of $38m, led by Octopus Ventures.

Our goal is to become the leading insurance company for connected and autonomous vehicles, and we're building a world-class team to help us get there.

At Flock we are making the world quantifiably safer.

However, claims will continue to happen and thus this service remains a critical part of our proposition that supports our customers when they need us most.

We're looking for an experienced Head of Claims with strong strategic, technical and operational capabilities to drive our Claims Operations forward in a sustainable and customer centric way.


Mission for the role


The Underwriting Assistant provides analytical and administrative support to our Underwriters, ensuring the delivery of a market-leading service to our customers and brokers.


In this role, you will provide our Underwriters with the data, analysis and information they need to complete the underwriting tasks and manage the portfolio.

You will be liaising with Revenue, Operations, Risk Intelligence and Customer Success regularly.

This is a varied role that offers a great foundation for an insurance or finance career.


A little more on what you'll be doing:

  • Process client submissions and populate Re-Tool, following up on any missing or additional information to enable underwriters to prepare a quote
  • Perform new business and renewal sanctions and credits checks and issue contract certain quotations to customers/brokers
  • Manage referrals from our New Business and Customer Success teams and triage these referrals to ensure that work is allocated according to the underwriting team's authority
  • Conduct underwriting analysis of new and renewal business when required
  • Undertake portfolio analysis and research to identify new underwriting criteria and suggest changes to the existing criteria to the Portfolio Manager
  • Comply with the decision criteria for our delegated authority and underwriting appetite and inform the Head of Motor Underwriting (UK) of any breaches.
  • Provide KPIs and other business intelligence reports
  • Monitor and report on our capacity limits as set out within the binding authority agreement and escalate where necessary
  • Adhere to internal procedures & processes in order to fully satisfy company, legal & regulatory requirements
  • Drive operational change which will increase efficiencies and deliver innovation within the underwriting team
  • Provide budget reports and analysis for the Underwriting Function to the CUO

What you'll be focused on in the first three months:

  • Learning underwriting risk factors and recognising gaps in broker/client submissions
  • Managing the end to end deal flow of new business from data entry to quote delivery
  • Maintaining a minimum 95% accuracy on new business quotes
  • Making recommendations to improve the efficiency of quote flow
  • Assisting in testing and reporting on early adoption of the GLM model

Requirements:


What you'll bring to Flock:


  • Excellent organisational and prioritisation skills
  • Excellent analytical skills
  • Good attention to detail
  • Good IT Skills
  • Good communication skills
  • Collaborative and a team player
  • Conscientious, hardworking, and driven
  • Keen interest in developing a career within the financial services/ insurance industry

Benefits

What we offer (in addition to a competitive salary):

  • Share Options Scheme
  • Workplace pension
  • Enhanced Parental Leave and Pay
  • 25 days of holiday (excluding bank holidays)
- £1000 toward relevant professional qualification
- £500 learning and development allowance
- £300 working from home allowance in the first year, then £75 thereafter

  • Mental health support via Spill
  • Cycle to work scheme
  • 3 days paid leave for learning and development purposes
  • Company computer (Macbook)
  • A short chat with our People Team to ensure a good fit
  • A technical discussion with the hiring manager for this role
  • A short technical exercise to evaluate your skill set
  • A meeting with our CEO to assess your alignment with our values and culture

How we work:


We offer three options for working with us: two days a week in the office, 2-3 days a month in the office (which can be done together), or fully remote.


One last thing
You don't need to dress up or tweak your CV. Just be your authentic self. It's who we want.

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