Senior Trade Floor Support - London, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As part of the day-to-day work, the successful applicant will solve
I.T production issues, closely monitor the production systems and work with development peers to improve and stabilize the environment.

Additionally, you may receive direct exposure to our trading desks as you support our client's trading systems.

You are also encouraged to challenge current processes implementing improvements and automation of manual processes while also engaging on newproject development.

Requirements:

Typically requires 3+ years of relevant experience in at least 2 of the following technologies such as Splunk, SQL, Grafana and Unix and Windows DB queries.
A demonstrable understanding of the broader technology portfolio including technical architecture and cloud based solutions (ideally AWS)
Stays abreast of industry trends and technologies
Maintains root cause analysis skills for investigation of incidents impacting technology availability
Reviews capacity utilization for trends and raises awareness across teams to address areas of excess and shortages
Administers processes and procedures related to code management
Engages various teams to evaluate and implement performance tuning recommendations
Available for 24x7 on call rotation (circ. 6 week rotation)
Hybrid working model:
3 days WFH

Role summary and job responsibilities
Requires in-depth knowledge and expertise in their own job discipline and working knowledge of related disciplines

Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels

Oversees and provides guidance on analysis of performance trends and actions being taken for preventing potential impacts

Effectively uses logic as a problem-solving tool

Assists others when they need help and provides it in a positive way that promotes confidence

Proactively helps team members and makes suggestions to improve practices

Effectively manages first level trading triage

Leads projects or work streams within broader projects

Ability to work with large datasets to create ad-hoc reports

Accountable for work of self and sometimes others, provides process and standards advice in area of specialty

Works independently, receives mínimal mentoring

Acts as a resource for colleagues with less experience

Business knowledge
Possesses solid understanding of the tech and asset management OR investment banking industries and internal business units to enable navigation of key partners and understanding of impact