Call Centre Representative - Sheffield, United Kingdom - CSPH Group Limited
Description
Duties:
- Answer incoming calls and respond to customer inquiries
- Provide information about products and services
- Upsell products or services to customers when appropriate
- Enter customer information accurately into the system
- Maintain a high level of phone etiquette and professionalism
- Analyze customer needs to recommend the best solutions
Requirements:
- Excellent communication skills in English
- Ability to communicate effectively over the phone
- Strong data entry skills with attention to detail
- Multilingual abilities are advantageous
- Prior experience in a call center or customer service role is preferred
Job Types:
Full-time, Permanent
Pay:
From £24,957.48 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Sheffield: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 30/04/2024
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