Insurance Administrator - Leighton Buzzard, United Kingdom - Connells Group

Connells Group

Verified Company

Leighton Buzzard, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Job Description Connells Group
have a great opportunity for a customer service professional to join their busy Rent & Legal Insurance team in Leighton Buzzard.

Our Insurance Administrators proactively manage rental insurance claims on behalf of our Landlords using the Connells Group Lettings service. Their aim is to provide a service that surpasses all customer expectations.

You will be responsible for:

Liaising with our third party insurer and solicitor as necessary to initiate and manage ongoing claims.
Communicating claims updates to the customer and collaborating with them to reach informed decisions on the necessary course of action.
Loading/checking new policies and ensuring that premium charges are raised correctly.
Ensuring all claim payments are correctly identified and allocated to the customer.
Preparing fortnightly policy listings.
Ad hoc duties as required by line manager.

Your experience and skills will include:

Strong systems experience, a good working knowledge of Excel would be a distinct advantage.
Excellent writing skills.
Good analytical ability.
Ability to stay calm under pressure and work to tight deadlines.
Flexible approach to working.
A background in working with insurance and/or customer service is an advantage but not necessary. Training will be provided on the job.

Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.

CF00358

Job Reference:
CF00358