1st Line Support - Norwich, United Kingdom - CloudScope

CloudScope

Verified Company

Norwich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

CloudScope are looking for a 1st line support professional for one of the most recognised brands in the renovations industry.

You will be tasked to be the first point of contact and support for internal IT solutions across the business.

First point of contact for internal IT support

Supporting internal PC's

Win7/8/10, 2008, 2012, 201
Installing and upgrading software
Escalate 2 nd line support to relevant parties
Confident providing over the phone with a professional and friendly manner
Passion for and a good level of knowledge around IT
Previous experience in the outsourced IT industry would help but is not essential
Excellent problemsolving skills

Location:
Norwich, Norfolk

Salary :
Between £2- 25k DOE

Commute:
Thetford, Cromer, Dereham, Acle, Attleborough, Wymondham, Wroxham, Watton

Working Hours: 9AM - 17:30PM with an hour for lunch

Who would suit this role?

This role would suit someone looking for their first or second role in IT Support.

You will either have 6 months to a years' experience in an IT environment or have a relevant, entry level accreditation such as ITIL or CompTIA and be looking for your firstrole in the industry.