Workshop Administrator Eaw - London, United Kingdom - Cartier

Cartier

Verified Company

London, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reference Code: 99293
Workshop Administrator EAW:

London, LND, GB
Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison's heritage by pushing the boundaries of creativity.

Full Time Workshop Administrator, EAW

(12 month FTC, Full time)**
MAIN PURPOSE

As a workshop administrator, you will report to the Workshop Manager and support both the Workshop Manager and Workshop Coordinator.

Your main responsibility will be to manage the full administrative process of repairs sent to the workshop, ensuring at each step: accuracy of data, compliance with Maison guidelines and policies and alignment with initial client request.

You will also be supporting on other administrative tasks related to the overall functioning of the workshop.

Your attention to detail, system literacy and overall efficiency will be instrumental to maintaining a high level of service within the workshop for your boutique partners and in an objective to meet client expectations.

KEY RESPONSIBILITIES

Main responsibility:
Administration of Repair Orders

Mastering all repair steps in accordance with the Maison guidelines and strict SAP process, always keeping the end client in mind
Product & reference check at reception
Registration of service order with all necessary information for technicians
Cost Estimates according to service policies of the Maison
Quality Control vs. Maison standards and Boutique/Client initial request
Invoicing
Transfer back including all relevant information
Beyond admin steps, daily maintenance of SAP to ensure all flows are correct
Ensuring clear communications with all partners as necessary: boutiques, CJI, subcontractors, office CS team
Implementing changes in policies as requested by the Maison
Assisting on monitoring repair stock Control of metal / Spare Parts / precious stones

Other Key responsibilities

Reporting and getting resolution on SAP issues
Assisting on the production process monitoring as necessary
Assisting on vendors administration
Creation of Vendors
Creation of Purchase orders
Validation of invoices from outside subcontractors
Helping with various office management duties as requested by management
Maintain a clear and tidy area to ensure quality and security, adhere to Health and Safety regulations and raise any potential hazards or risks to Management

Personal skills- Accurate with strong attention to detail