Ward Co-ordinator - Warwick, United Kingdom - South Warwickshire University NHS Foundation Trust

South Warwickshire University NHS Foundation Trust
South Warwickshire University NHS Foundation Trust
Verified Company
Warwick, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

To provide operational and administrative support to the Ward Manage in a way that is responsive to their needs and contributes to the effectiveness of their roles.

The post holder will work between two areas on Beaumont ward responding to a variety of situations on a daily basis.


To provide operational and administrative support to the Ward Manager/Clinical Lead in a way that is responsive to their needs and contributes to the effectiveness of their roles.

The post holder will work between two areas on Beaumont ward responding to a variety of situations on a daily basis.

Come and join a Trust rated Outstanding by the CQC.

South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.

In addition our staff survey results have placed us 4 th in the country for recommended place to work.


We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county.

We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'.

Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work.

It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.


Ward Manager Support:


Responsible for the proactive, accurate management of the electronic diary, maximising time management by prioritising entries considering objectives and geographical implications.


Provide comprehensive, high quality administrative support for HR and incident investigations, including arranging meetings, taking minutes and typing of letters.

Work on own initiative to manage and prioritise administrative tasks to support effective and efficient running of the ward.


Receive and make telephone calls on behalf of the Ward Manager/Clinical Lead, taking messages, dealing with enquiries appropriately and ensuring accurate and timely communication of messages including issues of a confidential and contentious nature.

Provide effective administrative support to the Ward Manager/ within a changing environment. Deal on a regular basis with confidential, sensitive and contentious information on staff and services.

Health Roster

Arrange return to work meetings, provide administrative support and ensure that all documentation is completed

Monitor sickness triggers for staff members and escalate to the Ward Manager/ Clinical Lead. Liaise with HR to arrange sickness meetings as necessary.

Draft sickness outcome letters and schedule sickness review meetings.

Monitor annual leave usage and communicate available annual leave slots to ward staff.

Escalate to Ward Manager/Clinical Lead if staff are not utilising their annual leave allocation effectively.

Monitor when staff appraisals are due and book appraisal meetings, liaising with mentors.

Monitor professional registration renewal and escalate any concerns to the Ward Manager/Clinical Lead prior to registration lapsing.

Monitor mandatory training compliance for the ward staff and book training in a timely manner.

Staff Administration


Ensure all induction and training is booked for new starters and coordinate with the Ward Manager/Clinical Lead to allocate a mentor/preceptor.

Generate change forms and termination forms and submit to the Ward Manager/ Clinical Lead for authorisation.

Communication


Act as "Communication Champion" for the ward, linking in with the Communications Department to ensure that Trust messages are disseminated to ward staff.

Attend Trust meetings with the Ward Manager/Clinical Lead and draft feedback for ward staff.

Compile the ward newsletter, including information relating to incidents, safety notices and screensaver messages.

Arrange ward meetings as required, taking minutes and following up actions.

Ensure ward noticeboards are kept up to date with current information.

To liaise as and when with bereavement services and appropriate support networks with regards miscarriage support.

To support women in potentially upsetting and challenging situations i.e. loss of pregnancy
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