Service Administrator - Sunbury-on-Thames, United Kingdom - Faith Recruitment

Faith Recruitment
Faith Recruitment
Verified Company
Sunbury-on-Thames, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Service Administrator
Sunbury
£24, ,000


A new position has come up to join a growing team A Service Administrator will be the first point of contact for all maintenance within the business.

The Service Administrator will be responsible for managing existing renewals and speaking with customerabout other products within the business.


The Service Administrator will:

  • Manage inbound calls and deal with website enquiries the come into the office
  • Work with the marketing team and assist with the generation of leads
  • Raise quotes for customers via the inhouse system
  • Call potential and existing customers to follow up and/or inform them about our services
  • Support the field sales team with administration and general support
  • Process and send orders to customers
  • Manage accommodation and travel arrangements for engineers as required
  • Coordinator diaries for engineers on a daily basis
  • Plan and schedule engineers visits to customers
To be considered for the Service Administrator you will:

  • Maintain outstanding customer service experience
  • Be able to work towards targets and be driven to make a difference
  • Have previous experience within administration or customer service
  • Work with confidence on all Microsoft packages and on systems
  • Be hard working and able to deliver
  • Be accurate and able to input and transfer data on a daily basis
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