Building Security Officer - Manchester, United Kingdom - Oak View Group United Kingdom | Co-op Live | Rhubarb Hospitality

Oak View Group United Kingdom | Co-op Live | Rhubarb Hospitality

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.

Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

About the Venue:
We're on a mission to create the best live music experience in the UK.

Co-op Live will offer a warm Manchester welcome to over 23,000 fans and amazing artists.

With innovative smart 'bowl' design, cutting edge visual and acoustic technology, plus 32 amazing bars and restaurants and 12 premium lounges and clubs, we're creating a unique space for the people of Manchester and beyond.

World class, planet friendly and all in the heart of our local vibrant community.

For more information - Co-op Live

Role Purpose:
At Co-op Live, safety and security are our top priorities.

We are looking for Building Security Officers to be part of the team in delivering an industry-leading safe venue, where we will lead the way as we aim to meet or exceed security legislation and standards to ensure all fans and artists feel safe and secure.

Based in the Security Control Centre, the Building Security Officers will have a central role in the operation of the venue on both event days and non-event days.

Our 24/7 security team will work with colleagues to deliver a safe and memorable experience for all fans, visitors, and staff at the venue.

This is a salaried position, working 4 days on and 4 days off on 12 hour shifts covering both days, nights and event shifts.

Responsibilities:

Contribute to the ultimate fan experience by ensuring that security policies and procedures are delivered, providing exemplary service standards
Deliver an elevated fan experience on event days by ensuring any radio calls or incidents raised with the security control room are logged and actioned
Clearly and confidently pass messages from staff working on the ground to all colleagues across the venue using the radio network and other means of communication
During events, liaise with the Event Control Room to pass messages, notifications from the building management system(s)
Respond to any specific fan needs around access and ensure we are providing an environment that is safe for everyone
On nonevent days, respond to any security related issues that become apparent and take appropriate action
Assist in bag searches on entry to the venue and assist with staff accreditation
Assist in all vehicle and delivery screening
Support the facilities management team with regular building checks and logging any issues via the Facilities Management reporting procedure
Assist with issuing and tracking venue keys
Respond to alarms and other incidents both during operational hours and outofhours monitoring from the Security Control Centre
Ensure all equipment is regularly tested and fully functional, especially before event days and working prior to events logging any issues with the IT Support team
Log and report any incidents including, but not limited to, building security, crime and antisocial behaviour, crowd dynamics, safety issues and system/equipment and ensure they are resolved promptly
If an emergency arises, calmly and safely assist with the evacuation of the venue under the direction of the incident management team
Work with emergency services as required when directed by the duty venue manager or venue security manager

What Co-op Live will give to you

Alongside the benefit of working with an awesome team of talented people, we want to help you get the best out of your work and have a work life balance.

Provide you with development opportunities
Key objectives for you to succeed in your role
Your general wellbeing is at the forefront of our minds, we understand the importance of balancing work and personal commitments

Salary:
£30,000 plus benefits

25 days holiday plus bank holidays
Employer pension scheme
Private Health Care scheme
Vitality
Life Assurance 4 x basic salary
Eyecare vouchers
WeCare Employee Assistance Programme to support you and your family 24hrs, 7 days per week when you need the service
Company sick pay scheme
Enhanced family friendly benefits
Team social events

Closing Date: 17 May 2024

Knowledge, Skills and Experience:

Essential

Experience of working in a security role in a similar environment
Excellent communication skills
Knowledge of security systems and operations, use of a radio system, monitoring of CCTV and the ability to log incidents
Current holder of the SIA CCTV Operator's license
Current holder of the SIA door supervisor's license
A positive cando approach to health and safety
A brilliant team member who puts people first
Experience of taking control of situations when require