Door Supervisor - Belfast, United Kingdom - Wine Inns
Description
Job Details:
Job Title
Door Supervisor
Reference Number
DS-215-01
Location
Great Victoria Street, Belfast, BT2 7BA
Contract Type
Part-Time Permanent
Closing Date
18/2/2023
Door Supervisor:
Reports to:
Manager
Direct Reports:
None:
Area of Business:
Wine Inns
Purpose
To oversee Door Admission policy and to adhere and comply with all Door Supervisors guidelines.
Responsibilities:
- To greet customers in a welcoming and friendly manner
- To prevent drunkenness and rowdiness on the premises
- To prevent glasses and bottles being removed from the premises
- To be in attendance at the front door unless otherwise instructed by the Manager
- To be courteous to customers when clearing premises at closing time
- To handle confrontation as discreetly as possible
- To complete Incident Report Forms when necessary
- To ensure that a high standard of personal hygiene and appearance is maintained at all times
- Any duties relevant and related to the post
Educational qualifications
- Educated to secondary level standard
- Completion of Door Supervisor's course is desirable
Skills and Experience:
- Six months previous experience in a customer focused environment is desirable
- A basic knowledge of First Aid and Fire Safety is desirable
- Good listener
- Friendly and courteous
- Patient
- Good team player
Main Points of Contact - internal and external
- Other staff in the premises
- All members of the public using the premises
Other relevant information:
- Flexible regarding hours of work
- Completion of Door Supervisors course is essential within probationary period
- Willing to undergo and obtain a favourable criminal record check
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