Level 3 Ict Apprentice - Kingston upon Hull, United Kingdom - Impact Futures Candidate Team

Impact Futures Candidate Team
Impact Futures Candidate Team
Verified Company
Kingston upon Hull, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

About the Employer
360 Office Ltd are a Yorkshire based Managed Service Provider (MSP) operating out of our Head Office in Hull. We love technology, and love to share what we love with our customers. Offering B2B goods and services which assist businesses in driving down cost and improving efficiencies.

We are a new venture offering a customer centric working environment, a keen pricing policy and a large portfolio of Office Services.


About the role

  • Responsibilities and Duties_
  • Provide routine and emergency fault diagnosis and repair of office technology
  • Provide service to Printer/MFP fleets
  • Maintain detailed records of repairs and maintenance works
  • Maintain and provide an accurate record of stock and parts inventory
  • Assist in the ordering of parts and materials for the ongoing service of office technology
  • Provide setup, commissioning, and delivery of office technology products to locations around Yorkshire and beyond.
  • Train end users in the proper use and training of the hardware and software provided.
  • Maintain accurate records for expenses, mileage, and other relevant information in line with the role.
  • Perform other duties as assigned by your line manager.
  • Perform to KPI's in line with company policy.
  • Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback.
  • Contribute to our support documents to ensure they're clear and accurate, and research and write new content to fill any gaps.
  • Help improve the technical knowledge of our sales team, coaching them on new developments within 360 Office and the wider 360 Office ecosystem

Requirements and prospects

  • Maintain a laser focus on quality, with topnotch written and spoken communication.
  • A technical predisposition, and the desire to learn
  • Demonstrable exceptional writing skills and attention to detail
  • A cando attitude with a focus on delighting users
  • Willingness to work hard with an excellent work ethic
  • A full UK driving license with access to own car

Things to consider

  • Laptop Computer
  • Mobile Phone

Job Types:
Full-time, Apprenticeship


Salary:
From £4.81 per hour


Schedule:

  • Monday to Friday

Application question(s):

  • Do you have a full UK driver's licence with access to your own vehicle?
  • Why have you applied to work in this field?
  • Where would you like your career to progress in the future?
  • Why do you feel you would be suitable for an apprenticeship?
  • Do you enjoy learning, and can you commit to the duration of the course?

Work Location:
One location
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