Housing Assessment and Advice Officer - Bedford, United Kingdom - Akton Recruitment

Akton Recruitment

Verified Company

Bedford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bedford

£33 Per Hour

I am recruiting for a local authority who is looking for someone to maintain an up to date detailed knowledge of the Council's statutory homelessness duties and policies (part 6 and part 7) and relevant policies, protocols.

Job Role

Managing, prioritising and working a caseload effectively to assist customers by providing a professional and effective Housing Needs and Options assessment and advisory service to meet the Council's targets and Statutory Homelessness duties.

Ensuring that all enquiries for assessment are thorough and undertaken sensitively and professionally, that sound Statutory Homelessness, and cost effective Prevention decisions are made in a timely manner (within 56 days or no more than 77 days) to prevent and relieve homelessness.

Proactive engagement and work with the customer to ensure all reasonable activities to prevent and relieve homelessness are agreed on a personal housing plan and implemented.

This includes assistance for customers to access the private housing sector, the Housing Register or Supported People Housing as appropriate for each customer.

Accurately and thoroughly recording casework notes to document enquiries and decision points, writing and issuing bespoke notification letters for customers of all decisions in a timely manner always mindful of GDPR.

Liaise Closely with colleagues in the rehousing, lettings team and other departments across the Council to provide suitable housing solutions and support for customers (e.g Rehousing team, Customer Services, Social Services, Environmental Health Services).

Proactively work To prevent incidents of homelessness and complete all actions agreed in the Personal Housing Plan for the Council to take through the use of prevention toolkits (e.g Rent Deposit, Prevention Loans, DHP, access to the Social Housing Register, Supported Housing)
and innovation where approved by the Team Leader.