Private Patient Co-ordinator - Salisbury, United Kingdom - Ramsay Health Care

Ramsay Health Care

Verified Company

Salisbury, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Description

*Internal Only*Private Patient Co-ordinator | New Hall Hospital | Full Time 37.5 Hours

An exciting opportunity has arisen at New Hall Hospital for an enthusiastic and highly motivated individual with excellent communication skills to join our Private Patient Team.

You will be responsible for handling enquiries, booking outpatient appointments and following up patients' journey through to surgery. You will provide high levels of customer service when handling enquiries and providing quotes to potential Ramsay patients.

The successful applicant will liaise with self-pay and medically insured patients, local hospital teams, Consultants and Medical Secretaries to grow private patient admissions.

In addition to this, you will support the Private Patient Team by attending promotional events in line with our local and corporate business development strategies.

The working hours will be between Monday to Friday, 9am to 5pm and may include occasional evenings and weekends for promotional events.

Duties will include but are not limited to Provide detailed information to patient enquiries whilst delivering excellent customer service- Build and maintain excellent relationships with internal hospital teams, consultants, medical secretaries and external stakeholders to ensure appointments are converted- Maintain contact with potential patients to ensure they are satisfied with the progress of their enquiry

What you'll bring with you- A strong desire to provide high levels of customer service- An ability to manage own workload within a busy environment- Enthusiastic and empathetic character promoting positive attitude at work Demonstrate strong time management and organisation administration skills

In return we offer- Competitive salary- 25 days' annual leave pro rata- Contributory Pension Scheme- Private Healthcare- Life Assurance and other employee benefits- Ongoing training and development- Free parking

About us

New Hall Hospital in Salisbury is a beautiful Grade II Listed Building with new modern Theatres, Day Surgery, Outpatients, Radiology, Physiotherapy and Inpatient Wards.

New Hall Hospital is now the second busiest spinal hospital in the UK.

Ramsay Health Care UK is part of a global hospital operating group and is now the 4th largest provider of private health care in the world.

Ramsay Health Care UK is one of the leading providers of private hospital services in England, with a network of 38 hospitals.

These hospitals provide a wide and comprehensive range of specialized and efficient clinical specialties.

We may close this advert early should we receive a sufficient number of applicants._

We care.

It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

"The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.

We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19.