Meetings & Events Executive - London, United Kingdom - Club Med

Club Med

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Presentation of the role:

You will develop Meetings & Events group sales and production for both leisure and corporate.

As a Meetings & Events Executive, you will be responsible for:

Compliance with Club Med processes
M&E sales & production
M&E booking finalization

You will report to the Head of Sales Trade & M&E.

Mission 1:
Ensure the trade, corporate and leisure group enquiries are being managed in a timely manner and that the processes are followed**- Qualify, quote and confirm group requests

Keep Salesforce updated with contacts and contracts
Liaise with transport to finalize flight requirements
Issue contracts
Confirm the groups to the Revue Management (RM) at time of deposit received
Work with business developer and key account managers to identify and develop group opportunities
Organise and attend overseas site visits with clients
Attend trade shows and fam trips

Mission 2:
Ensure the production of all the Meetings & Events groups/events**- Fill in the Production portal properly

Send invoices and followup on payments
Communicate invoices to the accountant
Send an information memo to the client
Enter the rooming list and communicate it to the resort
Finalize the program with the group and make all necessary changes (contact the resort to assess possibilities)
Sell extraservices (excursions ) to the client Advise the resort and send the program/BEO
Assist client on a daytoday basis to organize the event
Attend site visit when needed (especially for Buy out)
Travel with the group depending on the size of the group and take care of the group onsite requests
Organise fam trip for trade team

Mission 3:
Ensure finalization of groups bookings, including but not limited to invoicing**- Liaise with the resort for after event reporting

Create and send final invoice
Follow up for payment of the final invoice

- in charge of payment of the commission invoice for indirect bookings

Organise feedback calls with customers
Follow up for potential organization of events for the year after

Your profile:

EDUCATION

Bachelor minimum
Masters degree is a plus (in tourism or business)

PREVIOUS EXPERIENCE

Experience in the travel industry and/or MICE industry
Experience in sales
Experience in a Club Med resort is a plus (Knowledge of resort life)

LANGUAGES
English and French (both mandatory)

HARD SKILLS
Word, Excel, PowerPoint, Salesforce

SOFT SKILLS
Entrepreneurial spirit, persistent & demanding, open-minded, team player. Reactive, target oriented.

Job Type:
Permanent

Location:
London, UK (Wimbledon)