Junior Administrator - High Wycombe, United Kingdom - Techunite Ltd

Techunite Ltd
Techunite Ltd
Verified Company
High Wycombe, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Techunite are working with a leading organisaton and recruiting for an Administrator to join the team.

Full training will be provided within the department as you learn to become responsible for supporting the provision of services to existing customers.


The day-to-day role will involve _
contract scrutiny, customer contact and ordering services_ as specified from the relevant suppliers via CRM system within agreed SLA's.

There will also be management, administration and coordinationof order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience with the Group service.


Key Responsibilities:


  • Order management
  • Service delivery
  • Fault resolution
  • Account set up
  • Tracking orders
  • Liaise with customers and suppliers

Key Skills Required:


  • Strong organisational skills
  • Strong communicator at all levels (oral and written)
  • Ability to multitask
  • Tact and diplomacy
  • Excellent telephone manner
  • Ability to meet deadlines
  • Aptitude for following/adhering to procedures
  • Ability to understand and carry out detailed instructions
  • Numerate and literate
  • Minimum GCSE level Maths and English
  • Proficient in the use of Microsoft Office and business IT systems

Perks and Benefits:


  • Training and development plans.
  • Staff bonuses and holiday incentives
  • 20 days annual holiday plus bank holidays. Option to 'buy' additional days
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